Let’s move some totes.
Buying, selling, or hauling — send the details and we’ll come straight back with real numbers. We work by email, so nothing gets lost in a voicemail.
Address, email & hours
Yard & Office
Charcot Ave
San Jose, CA 95131
USA
Pickups & drop-offs by appointment — arrange via email first.
Write to us
The fastest way to reach a human:
hello@ibctotescalifornia.comReplies within one business day. No phone number — by design, so requests never fall through the cracks.
Business Hours
- Monday – Friday7:00 AM – 5:00 PM PT
- Saturday8:00 AM – 12:00 PM PT
- SundayClosed
Email arrives any time; we answer during the hours above.
After you hit send
No black hole, no phone tree. Here's exactly what happens once your message lands in our inbox — and how fast.
A real person reads it
Every message goes to a human on our team, not an auto-responder queue. We read what you actually wrote and answer the question you actually asked.
A reply within one business day
Weekday inquiries usually get a same-day or next-morning answer. Messages sent over the weekend are answered first thing Monday.
Real numbers, not a runaround
When you send enough detail, we come back with actual pricing, availability, and a plan — not a request to call a sales line. We don’t run one.
How to prepare your request
The more of this you include up front, the tighter and quicker our quote. A few lines is plenty — you don't need a formal RFQ.
Quantity & size
How many totes, and 275 or 330 gallon? Even a rough count helps us check stock and price the freight.
Grade & prior contents
Food-grade, technical, rinsed, or as-is — and what liquid it needs to hold. Unsure? See grades explained and we'll help you match it.
Buying or selling
Need totes, or have idle ones to move? For selling, note the count and prior contents for our buyback program.
Delivery location
Your city or ZIP lets us plan routing and quote transport accurately. Dock, forklift, or ground-drop? Tell us the site conditions.
Timing
When you need them — or need them gone. If it’s urgent, say so, and we’ll tell you honestly what’s possible.
Anything unusual
Special fittings, industry requirements, or a big recurring volume? Flag it. See what we handle across industries.
Where we pick up and deliver
We run one loop across the whole state. Here's how the regions break down for lead time and routing.
| Region | Includes | Typical lead time |
|---|---|---|
| Bay Area | San Jose, Oakland, Fremont, SF, the Peninsula & East Bay | Often same week |
| Central Valley | Sacramento, Stockton, Modesto, Fresno, Bakersfield | A few days, batched on route |
| Southern California | LA, Inland Empire, Orange County, San Diego | Scheduled on I-5 freight runs |
| North State | Napa, Sonoma, Redding & the north coast | By arrangement |
| Outside CA | Neighboring states, larger volumes | Quoted case by case |
One inbox, nothing lost
We deliberately don't run a phone line. A voicemail gets lost; a written request doesn't. Email gives us your details in writing — quantities, grades, locations — so the quote we send back is accurate the first time, and you have a record of exactly what was agreed. Write to hello@ibctotescalifornia.com or use the form above, any hour of the day. We answer during business hours, within one business day.