IBC tote questions, answered straight.
Everything people ask us about buying, selling, cleaning, and shipping 275 & 330 gallon IBC totes — plus the ecology of keeping them in circulation. Can't find it? The form above reaches a human.
Buying IBC totes
Sizes, pricing, new vs used, and how to order.
What is an IBC tote, exactly?
What's the difference between a 275 and a 330 gallon tote?
Do you sell single totes or only bulk pallets?
How much cheaper are used totes than new?
When should I buy new instead of used?
Can I see or inspect a tote before buying?
What accessories and parts can I add?
Selling your totes to us
Turn idle totes into cash and recovered carbon.
Do you buy used IBC totes?
How much will you pay for my totes?
What condition do my totes need to be in?
Do you pick up, or do I have to deliver?
What if my totes are damaged or contaminated?
Grades, cleaning & safety
What the grades mean and how we keep them honest.
What do your grades mean?
What makes a tote food-grade?
How do I know what my tote previously held?
Are used totes safe to reuse?
Can I put food or drinking water in a used tote?
How are totes cleaned?
Sustainability & reuse
Why keeping totes in the loop beats making new ones.
Why is reuse better than recycling?
How much carbon does buying used actually save?
Can I report tote reuse in my sustainability disclosures?
What happens to a tote that can no longer be reused?
Delivery & logistics
Getting totes to you — and getting yours to us.
Do you deliver across California?
How fast can I get totes?
How are totes shipped and how many fit on a truck?
Can I stack totes when full?
How do I contact you — is there a phone number?
Go deeper
Long-form guides that expand on the answers above.
Food safety, cleaning & handling
The questions we get from food, beverage, and ag customers who cannot afford to guess.
What exactly makes a tote "food grade"?
Can I store drinking water in a used tote?
Is HDPE itself food-safe?
How do you clean a tote to food grade?
Can I make a technical tote food-grade by washing it myself?
What about odors or residue I can smell?
Do I need a food-safe pallet too, not just a food-grade bottle?
How should I fill and vent a food-grade tote?
Will you document prior contents for my auditor?
Regulations, UN codes & compliance
What the markings mean and when they matter — for anyone shipping regulated liquids.
What is the UN31HA1 code stamped on the cage?
What do the packing groups X, Y, and Z mean?
When does the UN retest date actually matter?
My tote's retest date has passed — is it useless?
Do I need a UN-rated tote for water or fertilizer?
What is ISPM-15 and when do I care about it?
Do I need secondary containment for a hazardous liquid?
How do I confirm my liquid is compatible with HDPE?
The numbers behind the answers
A few figures that come up again and again in the questions above.
Still have a question? Ask a human.
Whether you have ten idle totes in a yard or need three hundred delivered next week, we can help — and the planet gets a win either way.